Reaply — AI for multi-location businesses

I co-founded Reaply to help businesses understand customer feedback and manage responses across multiple locations.

Product

The deployed product works with Google reviews: sentiment analysis, response generation and cross-location benchmarking. Its operational footprint covers 300+ locations, across businesses of different sizes.

My contribution

I work across product development, customer discovery and sales: understanding operational needs, defining workflows, shaping the product and bringing it to customers. The experience connects my technical interests to the practical constraints of shipping AI features people use.

Engineering context

Review analysis and response generation are different tasks: an internal summary and a public-facing reply have different requirements. Working on Reaply has made relevance, tone, configuration and customer control concrete product concerns.

The application is a commercial product with private source code. Visit Reaply.